"Thank you to the very nice and professional gentlemen Mason and especially Bryan, who came very late to our home and put up with me! Of course Bryan was right! Thank you again - your company will be the only one we call in the future and refer other people to." -Gary and Bonnie D.
"Thanks for getting Cory over to my house so quick last week, my A/C is working great!" Ben
"Thanks! The worker was friendly & energetic! We enjoyed him!
" -Bernie J.
“We love the geothermal heating system. We can keep the house as warm or cool as we like without worrying about a high bill. We pay an average of $45.00 per month. The temperature is constant throughout the house which I really like as well.” Anne
"I would definately recommend Northern Plains! The installers were great-friendly and professional. Thank you!" Kathy W.
"Thank you for the fine work you did for us. My wife was very pleased with Tim. He was very professional, friendly, and did a good job. We wish all service personnel were like him. Thank you." Dewight S.
"Just wanted to say thanks for your prompt service on getting our furnace. I appreciate your returning the phone calls so quick. We will sure call again if we need something. Thanks again Russ and Mike." Jeff and Sherry S.
"Thank you, Tim for coming out and fixing our garage heater on short notice. Merry Christmas and a joyous 2009!" Melody and Todd W.
"A special thanks to Bryan. He was thorough, asked the right questions, educated me on the April Aire system and pleasant to boot! I appreciate the good service." Dorinda W.
"Thanks for your continued excellent service!" Greg M.
"I want to pass along my compliments and praise for the professional and friendly way you took care of my furnace problem on January 15th. The fact that it happened on the coldest day of the year makes me even more appreciative - when it's 40 below, you don't even want to think about your furnace not working. The lady I spoke to at dispatch was extremely friendly, and what a relief to learn that help would be on the way in less than two hours! The service tech., Tim Koch, was just outstanding. He stuck with it until he was sure that he had correctly diagnosed the problem, and then he stayed around and monitored the system long enough to be sure everything was working properly. I'm sure that's what Tim would have done if he was working on his own furnace, and I appreciate so much being treated in the same way." Marv and Carol E.
"NOW THAT IS SERVICE! I had to write and say THANK YOU on January 15th our heat quit working - called your tech and he helped us get it going over the phone and even called back at 10:00 pm to make sure it was still working. Thanks" The Mantz Family
"On behalf of McCabe United Methodist Church, I want to thank you for the 6" x 14" air duct extension you made for us last week. If fit perfectly! It was a great gesture on your part. I also want to thank you for being so helpful for us here at McCabe whenever we need help. I continue to refer people to your company when asked about heating/cooling as well as a positive word about your work on our building additions. Again, Thanks!" McCabe United Methodist Church
"Thanks for your prompt response to our air conditioner repair. Tim always dones a great job and we really appreciate your customer service - Thanks!!" Plaza Barber Shop ~ Ron and Janet B.
"Thank you so much for coming out to repair our A.C. so quickly. We really appreciate it." Joel and Jackie Z.
"Thank you for your prompt service." Karen M.
"Thank you for being so kind and good to St. Mary's, we appreciate you!" St. Mary's Catholic Church, New England, ND
"I would like to let you know Bryan was great. He explained things and cleaned parts others had missed on my furnace. I would recommend him to anyone!" Bonnie D.
"This is overdue but I guess better late then never. After a couple of months with my new furnace I just wanted to say thank-you it has worked better then the old one ever did even in my drafty old house and I would recommend your company to anyone. I just wish I would have contacted your company 10 years ago when the previous one was installed. Thanks and keep up the good work!" Dennis C.
"Just wanted to let you know we appreciate the excellent service we received on New Years Eve when we realized our furnace was not working. My husband found a motor in the furnace was overheated. We called and Mason returned our call in just a few minutes. He was at our house & completed repairs very quickly. He then found that the parts used were under warranty and followed up with getting that covered for us. We were WOWed by this kind of service and will be customers for ever. Thank you so much." Geraldine B.
"I just want to say thank you for your prompt service call. I had a gas leak and your tech was here within 30 minutes of my call and he did a great job! So give him a thanks and I'll refer you to as many people as I can." Chris H.
"Just wanted to say thank you for a job well-done! We are very happy with our new furnace and also with the excellent customer service provided by your employees! Everyone involved was prompt and professional. Thank you for all your help." Jen & Joey L.
"Brayn did an outstanding repair job. He is very attetive-to-detail and wants to ensure the system is repaired the right way and hopefully trouble-free for the future. Thank You Northern Plains" Dan H.
"Thank you for all your did! Such friendly people and hard, skilled workers, from the people who answer the phone to the people who came here - wonderful." Kathy O.
"Thanks for the great job. Mason was outstanding! I am telling everyone I know about how great the geothermal system and Northern Plains have been. I talked with a friend and he sounded like he was going forward with a system. Thanks again." George K.
"I just wanted to let you know what a great employee you have in Mr. Tim Koch. I had the unfortunate problem of my furnace going out and Tim was the service tech who came to help. The work was done after hours (after 9:00 pm Monday night and again early morning Tuesday). He had me fixed and running before I had to go to work Tuesday by 7:00 am. When I told him how wonderful a job he did he said it was all part of the job. Thank him again for me. Thanks!" Stacey F.
"I just wanted to send a short note to tell you that Brian does an excellent job. He is the best. He figured out what was wrong with my furnace and took the time to fix the another one at a different location, and worked in a not so easy space. It's a crawl space under the house and he never complained. Thanks!" Julie N.